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We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
The AIS Engine 3 is supplied with a free copy of `SeaClear' and a trial version of Software on Board. A data cable to connect to the 9 pin serial port of a PC and a 12 volt power cable
The AIS Engine 3 and a conventional marine antenna are all you need to start plotting vessels on your PC or AIS compatible plotter. The software runs in windows 95, 98, ME, XP, 2000, NT and Vista, it includes a world map on which vessels are plotted. Any vessel on the screen can be selected and its AIS data displayed. This includes the vessels name, MMSI number, position, call sign and destination etc. Also included on the AIS Engine is an optional input for a GPS (RMC sentence). With this connected the users own vessel is shown on the chart with its latitude and longitude displayed in a window.
The unit can receive ships on either the A or B AIS channels. In default setting it alternates between the two channels.
The AIS engine can also be used with plotters or other PC software that have an AIS input facility. Check compatibility with your software supplier. An NMEA 0183HS input at 38,400 baud is required to accept the VDM AIS strings corresponding to ITU-1371.
If your PC does not have a spare 9 pin serial port a low cost serial to USB converter is available as an optional extra.
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