Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
NAVDoctor NMEA Network Diagnostic Tool
NAVDoctor is the perfect NMEA 2000 diagnostic tool for dealers, installers, and boat builders. It turns any mobile device into an NMEA 2000 network analyzer, creating simple and clear web pages that show the health and status of your NMEA 2000 network.
NAVDoctor is a portable NMEA 2000 network diagnostic tool/tester. It allows you to quickly check and diagnose the NMEA 2000 network. It combines the functionality of existing NMEA 2000 display programs and test equipment into a single, cost-effective, simple plug ‘n play box.
It’s self-powered from the network and creates a local wifi point for a mobile phone, tablet, or PC to connect. Once connected, you simply access functions through a web browser so there’s no complicated software to install.
NMEA 2000 networks are based on a robust Canbus architecture, but one bad device, cable, or termination can have a detrimental effect on performance. Fault finding can be time-consuming and tricky, so having a NAVDoctor in your toolkit will save you time, money, and frustration.
NAVDoctor is an essential tool for every marine electronics technician or installer and also offers the capability of printing a network health check certificate to validate an installation and improve customer service.
Operation
You can configure the NavDoctor through its simple web interface, just open your web browser, enter the NavDoctor’s IP address and you can access the NavDoctor web interface. So no complicated programming software or app is required.
Through the web interface, you can analyze all the equipment connected to the NMEA 2000 network and get additional information about the equipment. You can also display all the NMEA 2000 data (PGN) being received.
The health section gives you an overview of the NMEA 2000 network (voltage, bus capacity, etc.). Finally, the test report section analyses all the NMEA 2000 network, equipment, and data and can generate a PDF.
Features:
Specifications:
What's In The Box?
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