Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
The Power and Reliability of KVH the Speed of Starlink
Keep your family, friends, and crew connected when you turn to KVH for a Starlink high-performance terminal, as a standalone solution, or as part of a comprehensive hardware and service solution. Enjoy seamless, intelligent integration of Starlink’s speed and affordability (where available) with KVH’s white glove service, proven global HTS network, multi-channel hybrid connections, and outstanding performance.
Add a Starlink flat panel high-performance terminal to your yacht’s TracNet solution with our simple, single-cable installation and exclusive intelligent hybrid switching to ensure you enjoy the best and fastest communications at all times. For existing TracPhone® terminal users, an easy configuration update and single cable enables automatic switching between KVH’s global HTS network and Starlink for seamless connectivity.
Turn to KVH as your single source for a complete Starlink solution. Enjoy same-day shipping, unmatched customer satisfaction, and 24/7/365 live warranty support and global service through KVH's OneCare Global Support Program. Plus you can activate your Starlink through KVH when it's right for you.
Enhance your onboard communications with fast speeds, affordable data, and KVH's advanced, integrated services for enhanced security, connectivity, and versatility.
Starlink Available as a Standalone Solution or a Supplement to KVH’s Award-winning Connectivity Solutions
Rely on the Speed of Starlink and the Support of KVH
Unmatched customer satisfaction with easy activation through KVH
Superior performance with KVH connectivity and intelligent hybrid switching
Seamless, intelligent integration of Starlink’s speed and affordability with:
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