Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
ERC-12-35 Emergency Relay
The Emergency Relay/Charger is a device for assuring immediate backup power to communications equipment in the event AC power is temporarily lost to the power supply or the supply fails. In addition, it will allow the power supply to act as a “trickle” battery charger without any additional modification.
When the ERC senses a loss of DC voltage, it employs a fast-acting S.P.D.T. relay to automatically switch the equipment’s DC input over to a standby battery to allow continued operation. When the power supply is returned to service, the ERC disengages the battery and puts the supply back online to provide DC voltage. While the power supply is operating normally, a small portion of the output current is directed to the battery to trickle-charge and maintain it at full voltage. (Note: Battery float voltage will be maintained at .7 volts lower than the power supply voltage.)
Note: If the power supply is down for an extended period, the backup battery may become significantly discharged while powering the radio. When the supply returns to service, the trickle charge rate of the ERC may be insufficient to restore the battery to full charge promptly. In the event this occurs, a supplemental charger may be necessary to bring the battery to full charge.
Installation
Select a suitable location as close to the battery as possible where there is no likelihood of accidental contact and shorting of the terminals. The ERC may be mounted vertically, horizontally, or even upside-down, if necessary, without affecting its operation. Two # 10 sheet metal or wood screws will be needed. Mounting on a metal surface is acceptable as the inputs and outputs are isolated from the mounting bracket.
Note: If the battery is stored in an unventilated enclosure, users are not recommended to mount the ERC within the same enclosure. As with any relay, it should not be in an area where there may be battery gases or any other potentially explosive gases present.
Wiring
The wiring should be as direct as possible. Ensure that the battery posts are free from corrosion. Determine the correct gauge wire using the information below. The wire length is the total length of the run (ERC-to-Radio + Power Supply-to-ERC) or (ERC-to-Radio + Battery-to-ERC), whichever is longer.
Use the provided crimp ring lug connectors to secure wiring to the ERC. Models ERC-12-15 and ERC-24-15 have yellow plastic terminal covers, which must be reinstalled after wiring to prevent accidental shorting.
Specifications:
Thanks for subscribing!
This email has been registered!