Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
LightHouse Chart North America
LightHouse Charts North America chart coverage includes coastlines of the contiguous United States, Alaska, Hawaii, thousands of inland freshwater bodies of water, and the Bahamas. The chart also includes The Great Lakes, British Columbia, The St. Lawrence River, the coastlines of Newfoundland, Nova Scotia, Prince Edward Island, and New Brunswick.
LightHouse Charts brings a level of clarity and control to marine navigation. Created from official hydrographic chart sources, LightHouse Charts offer maximum readability, intuitive navigation, and superior quality. Four distinct color palettes provide the best possible viewing conditions around the clock, and chart symbol controls give your customers the power to customize the charts to their personal preference.
LIGHTHOUSE CHARTS PREMIUM
LightHouse PREMIUM is an annual subscription for LightHouse Chart users valued at $49 per year. The service provides regular chart updates, access to an expanded point of interest library, including local marina data from Marinas.com and Mapbox powered high-resolution satellite imagery.
As a first-year introductory offer, LightHouse PREMIUM features are FREE for all LightHouse Chart purchases through May of 2022.
IMPORTANT Tech Note: Please ensure your customer's Axiom displays are running the latest operating system when using LightHouse Charts. LightHouse Fremantle 3 is required for running LightHouse Charts North America.
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