Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
1 Oversea Hub, 1 Battery Sensor, 1 Bilge High-Water Sensor & 1 Entry Sensor
Oversea Hub
The award-winning Oversea Hub, the heart of our system, stands out for its unique self-powered design. It runs on standard AA batteries. The replaceable internal batteries (Energizer Ultimate recommended) can last seven to ten years as a tracking device or two to three years as a gateway.
It offers two modes: as a standalone tracking/find-me device or as a tracker + gateway combination, where it serves as a forwarding device for local sensor signals. This remarkable capability is achieved through our proprietary FlockSense™ sensor signal-capturing technology, paired with cutting-edge cellular IoT connectivity and refined firmware programming that optimizes RF duty cycles.
There is simply no other product on the market that offers the same level of performance.
Battery Sensor
The battery sensor is crafted to monitor the voltage of your boat’s battery, presenting the data in a visually intuitive graphical format through our Oversea App. Users have the flexibility to establish custom low-voltage thresholds. Battery voltage readings are stored in batches and subsequently downloaded to optimize the sensor’s battery longevity.
Bilge High-Water Sensor
The primary purpose of the Bilge High-Water Sensor is to detect high water levels in the bilge, ensuring early detection of potential flooding issues. The sensor has a standard 4-foot extension cable, terminating in a 2-prong sensor. This sensor should be placed in an area that is not subject to routine wetting to avoid generating false alerts and provide accurate and reliable monitoring of water levels.Additionally, the sensor features a low-temperature alert function that can be activated to monitor critical temperature drops. This alert is preset at 2°C, helping to prevent potential damage from freezing conditions. This dual functionality makes the Bilge High Water & Temperature Sensor an essential tool for maintaining the safety and integrity of your vessel by providing early warnings for both high water levels and low temperatures.
Entry Sensor
The Entry Sensor is a versatile and reliable device designed to monitor and report entry events and status changes. This sensor can be deployed on a variety of devices both on and near your boat, providing comprehensive security coverage. It detects and logs entry events, offering real-time updates to ensure you are always aware of any activity. With proper hub placement, the sensor maintains a strong connection and can operate effectively even when placed several hundred feet away. This extended range capability ensures that you can monitor critical entry points without any loss of signal or performance, enhancing the overall safety and security of your boat.
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