Ensuring product authenticity and quality by sourcing from trusted, authorized distributors.
We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
HX400 Submersible 5 Watt Handheld VHF with LMR Channels and built in Scrambler
The submersible HX400 combines multiple features for a wide variety of users. Commercial tough construction with all VHF marine channels, optional speaker microphone jack, voice scrambler, noise cancelling microphone and 40 programmable LMR (Land Mobile Radio) channels with CTCSS and DCS signaling. The HX4000S is popular among recreational and commercial boaters. Additional features include Built in Voice Scrambler for private communications, Programmable Scan, Ch16 Priority Scan, Dual Watch, channel names, NOAA weather channels with weather alert, selectable 5/2.5/1 Watt transmit power, 8-channel preset key and a low battery life indicator. Supplied with a new ultra-high capacity Lithium Ion battery with 2550mAh Li-Ion battery, heavy duty belt clip, 110 VAC and 12 VDC trickle chargers with a drop in cradle. The HX400S is backed by an industry leading 3-year waterproof warranty.
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