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We source all products from reputable, authorized distributors to guarantee genuine, high-quality items. We are not an official authorized reseller for all brands, but work with trusted distributors to ensure reliability. We take pride in offering high-quality products sourced exclusively from authorized distributors who work directly with the manufacturers to ensure all items are authentic, meet brand standards, and are backed by manufacturer warranties where applicable.
We only list products that we are authorized to sell under the terms set by our distributors and the brands they represent. This ensures our customers receive genuine products and can shop with confidence. If you have any questions about the sourcing of a specific product, feel free to contact us via our Contact Us page
At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
Thank you for choosing Arc Marine!
MultiPlus 12/500 - 20-16 - 120V - VE. Bus UL Approved
The MultiPlus is a powerful true sine wave inverter, a sophisticated battery charger that features adaptive charge technology, and a high-speed AC transfer switch in a single compact enclosure. Next to these primary functions, the MultiPlus has several advanced features, as outlined below.
Parallel Operation and Three-Phase Capability
Up to six Multis can operate in parallel to achieve higher power output. In addition to parallel connection, three units can be configured for three-phase output.
PowerControl - Dealing with Limited Generator, Shore Side or Grid Power
With the Multi Control Panel, a maximum generator or shore current can be set. The MultiPlus will then take account of other AC loads and use whatever is extra for charging, thus preventing the generator or shore supply from being overloaded.
PowerAssist - Boosting the Capacity of Shore or Generator Power
This feature takes the principle of PowerControl to a further dimension. It allows the MultiPlus to supplement the capacity of the alternative source. Where peak power is often required only for a limited period, the MultiPlus will make sure that insufficient shore or generator power is immediately compensated for by power from the battery. When the load is reduced, the spare power is used to recharge the battery.
Four Stage Adaptive Charger and Dual-Bank Battery Charging
The main output provides a powerful charge to the battery system using advanced ‘adaptive charge’ software. The software fine-tunes the three-stage automatic process to suit the condition of the battery and adds a fourth stage for long periods of float charging. The adaptive charge process is described in more detail on the Charger datasheet and Victron's website under Technical Information. In addition to this, the MultiPlus will charge a second battery using an independent trickle charge output intended for a main engine or generator starter battery.
High Start-Up Power
It is needed to start high-inrush loads such as power converters for LED lamps, halogen lamps, or electric tools.
Search Mode
When Search Mode is ‘on’, the power consumption of the inverter in no-load operation is decreased by approx. 70%. In this mode, the Multi, when operating in inverter mode, is switched off in case of no load or very low load and switches on every two seconds for a short period. If the output current exceeds a set level, the inverter will continue to operate. If not, the inverter will shut down again.
Programmable Relay
By default, the programmable relay is set as an alarm relay, i.e. the relay will de-energize in the event of an alarm or a pre-alarm (inverter almost too hot, ripple on the input almost too high, battery voltage almost too low).
Remote On/Off/Charger On
Three pole connector.
On-Site System Configuring, Monitoring, and Control
After installation, the MultiPlus is ready to go. Some settings can be changed with DIP switches. 500/800/1200VA models: remote switch/battery charge voltage/inverter frequency/search mode. 1600/2000VA models: battery charge voltage/search mode. For more settings use VE-Config or the VE. Bus Smart dongle.
Remote Configuring and Monitoring
Install a Cerbo GX or other GX product to connect to the internet. Operational data can be stored and displayed on Victron's VRM (Victron Remote Management) website, free of charge. When connected to the internet, systems can be accessed remotely, and settings can be changed.
Specifications:
Inverter Specifications:
Charger Specifications:
General Specifications:
Enclosure Specifications:
Standards:
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