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At Arc Marine, we want you to be completely satisfied with your purchase. If you need to return a product, our policy allows for returns within 30 days of receipt. We'll provide the return shipping label and you'll mail the item to one of our warehouses. Please read the guidelines below to ensure a smooth return process.
If you would like to return a product, please contact us to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
A restocking fee of up to 15% may apply to certain returns depending on the item. Contact us for more information on applicable fees.
To request an RMA number or for assistance with your return, please reach out to our customer service team by email or chat. When contacting us, please provide your original order number, information on the product you are returning, and the reason for the return.
We will review your return request, and if approved, provide you with an RMA number and a return shipping label. Send the item in its original packaging to the address specified on the shipping label. Once we receive the returned item, we will notify you by email. Processing the return may take up to 7 business days. After processing is complete, we will initiate a refund to your original payment method. If a restocking fee applies, this will be deducted from the refunded amount.
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MultiPlus 24/2000 - 50-50 - 120V - VE.Bus UL Approved
The MultiPlus, as the name suggests, is a combined inverter and charger in one elegant package. Its many features include a true sine wave inverter, adaptive charging, hybrid PowerAssist technology, and multiple system integration features.
Two AC Outputs
The main output has no-break functionality. The MultiPlus takes over the supply to the connected loads in the event of a grid failure or when shore/generator power is disconnected. This happens so fast (less than 20 milliseconds) that computers and other electronic equipment will continue to operate without disruption.
The second output is live only when AC is available on the input of the MultiPlus. Loads that should not discharge the battery, like a water heater, for example, can be connected to this output (a second output is available on models rated at 3 kVA and more).
Virtually Unlimited Power Thanks to Parallel Operation
Up to six Multis can operate in parallel to achieve higher power output. Six 24/3000/70 units, for example, provide 15kW / 18kVA output power with 420 Amps of charging capacity.
Three Phase Capability
In addition to parallel connections, three units can be configured for three-phase output. But that’s not all: with three strings of six parallel units, a 45 kW / 54 kVA three-phase inverter and 1260 A charger can be built.
Split Phase Options
Two units can be stacked to provide 120-0-120 V, and additional units can be paralleled up to a total of 6 units per phase, to supply up to 30 kW / 36 kVA of split phase power.
Alternatively, a split-phase AC source can be obtained by connecting Victron's autotransformer (see data sheet onwww.victronenergy.com) to a ‘European’ inverter programmed to supply 240 V / 60 Hz.
Power Control - Dealing with Limited Generator, Shore Side or Grid Power
The MultiPlus is a very powerful battery charger. It will therefore draw a lot of current from the generator or shoreside supply (nearly 20 A per 3 kVA MultiPlus at 120 VAC). With the Multi Control Panel, a maximum generator or shore current can be set. The MultiPlus will then take account of other AC loads and use whatever is extra for charging, thus preventing the generator or shore supply from being overloaded.
Powerassist - Boosting the Capacity of Shore or Generator Power
This feature takes the principle of PowerControl to a further dimension. It allows MultiPlus to supplement the capacity of the alternative source. Where peak power is often required only for a limited period, the MultiPlus will make sure that insufficient shore or generator power is immediately compensated for by power from the battery. When the load reduces, the spare power is used to recharge the battery.
Four-Stage Adaptive Charger and Dual Bank Battery Charging
The main output provides a powerful charge to the battery system by means of advanced ‘adaptive charge’ software. The software fine-tunes the three-stage automatic process to suit the condition of the battery and adds a fourth stage
for long periods of float charging. The adaptive charge process is described in more detail on the Phoenix Charger datasheet and on Victron's website under Technical Information. In addition to this, the MultiPlus will charge a second battery using an independent trickle charge output intended for a main engine or generator starter battery.
System Configuring Has Never Been Easier
After installation, the MultiPlus is ready to go. If settings have to be changed, this can be done in a matter of minutes with a DIP switch setting procedure. Even parallel and 3-phase operations can be programmed with DIP switches: no computer is needed!
Alternatively, VE.Net can be used instead of the DIP switches. And sophisticated software (VE.Bus Quick Configure and VE.Bus System Configurator) is available to configure several new, advanced features.
Specifications:
Inverter Specifications:
Charger Specifications:
General Specifications:
Enclosure Specifications:
Standards
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